The Company (“DuPage Kitchen And Bathroom Remodeling”) is committed to providing our customers with clear and transparent billing. This Billing Policy outlines the Company’s policies and procedures for billing customers for remodeling services.

Payment Terms

The Company’s standard payment terms are 30 days net. This means that all invoices must be paid within 30 days of the invoice date.

Progress Payments

For remodeling projects that are expected to take more than 30 days to complete, DuPage Kitchen And Bathroom Remodeling may require progress payments. Progress payments are typically based on the percentage of the project that has been completed.

Retainage

The Company may also retain a percentage of each progress payment until the project is complete and the customer is satisfied with the work. The retainage amount is typically 5-10% of the total contract price. Once the project is complete and the customer is satisfied, the Company will release the retainage amount to the customer.

Payment Methods

The Company accepts a variety of payment methods, including:

  • Checks
  • Credit cards
  • Debit cards
  • Money orders
  • Wire transfers
  • Zelle

If a payment is not received within 30 days of the invoice date, the Company may charge a late payment fee of 1.5% per month.

Collection Procedures

If a customer’s account is 60 days or more past due, the Company may take collection action. This may include suspending work on the project, filing a lien against the customer’s property, or referring the account to a collection agency.

Disputes

If a customer has a dispute about a bill, they should contact the Company immediately. The Company will work with the customer to resolve the dispute fairly and promptly.

Changes to this Policy

The Company reserves the right to change this Billing Policy at any time. Any changes to this policy will be posted on the Company’s website.

Contact Information

If you have any questions about this Billing Policy, please contact us